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Quality Supervisor

Company Name:
Tech USA
Support direction, strategy, and continually improve customer satisfaction with respect to quality, cost, delivery, and service issues while meeting financial performance objectives.

MEASUREMENT FACTORS

Timely, accurate, effective, to proper standards or procedures.

KEY JOB ELEMENTS
- Provide Quality Engineering supervision
- Support comprehensive Quality Management and Quality Operating System Strategy
- Lead and support Continuous Improvement initiatives (quality, cost/scrap, delivery, etc.)
- Ensure the highest level of customer satisfaction in regard to timely addessing issues, finding solutions, establishing prevention tools, and following up with the customer
- Represent the Company in its communications with customers
- Company policies followed
- Train and educate appropriate personnel
- Special projects and assignments

Qualifications
POSITION INFORMATION

EDUCATION, SKILLS, KNOWLEDGE REQUIREMENTS

o BS/BA degree in business or engineering (engineering preferred).
o Advanced verbal/written communication, human relations and organizational skills.
o Advanced
computer
skills.
o Advanced problem solving skills.

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